Privacy Policy
Last Updated: February 1, 2025Welcome to The Hidden Syndicate! Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal data when you use our mobile application ("App"). By using our App, you agree to the terms outlined in this policy.1. Data Collection
We collect personal and technical data to provide you with our services. This includes:1.1 Personal Data You Provide:Name, email address, and payment details during registration or subscription.
Trading preferences and any information shared during mentorship or support interactions.
1.2 Automatically Collected Data:Device information (e.g., type, operating system, and IP address).
App usage patterns, analytics, and error logs.
We collect this data to enhance your experience and ensure optimal functionality of our services.2. How We Use Your Data
We use your personal data to:Provide and improve trading signals, mentorship, and educational content.
Manage subscriptions, process payments, and deliver customer support.
Analyze usage trends to enhance functionality and ensure a seamless user experience.
Comply with legal obligations and prevent fraud or misuse of our services.
We do not use your data for advertising purposes unless you provide explicit consent through Apple’s App Tracking Transparency (ATT) framework. You can manage tracking preferences in your device settings.3. Data Sharing
We do not sell or rent your personal data. However, we may share your information with:Payment Processors: For processing transactions (e.g., Apple, Google).
Third-Party Service Providers: For analytics, data storage, and app performance (e.g., Google Analytics).
Legal Authorities: If required by law or for fraud prevention.
These third parties are bound by strict data protection agreements and may not use your data for other purposes.4. Data Security
We prioritize the security of your personal data by implementing industry-standard measures, including:SSL encryption for data transmission.
Secure data storage and restricted access to sensitive information.
While we strive to protect your data, no system is completely secure. By using our App, you acknowledge that we cannot guarantee absolute security.5. Your Rights
You have the following rights regarding your personal data:Access: Request a copy of the personal data we store.
Correction: Update or correct inaccuracies in your data.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-Out: Decline marketing communications at any time.
To exercise these rights, contact us at [email protected].6. Data Retention
We retain your personal data only as long as necessary for:Delivering services to you.
Fulfilling legal and regulatory obligations (e.g., retaining tax-related records for up to 7 years).
Once your data is no longer required, it will be securely deleted or anonymized.7. Cookies and Tracking
We use cookies and similar tracking technologies to improve app functionality and analyze usage. This includes:Storing user preferences for a personalized experience.
Gathering analytics to improve app performance.
You can manage or disable cookies in your device settings.8. Children’s Privacy
Our App is not designed for users under the age of 18. We do not knowingly collect data from minors. If we discover that we have inadvertently collected such data, it will be promptly deleted. Users must confirm their age during registration.9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. You will be notified of significant changes through the App. Continued use of our services after updates constitutes your acceptance of the revised policy.10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us:
Email: [email protected]